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Thank you for shopping with GreenLifeHuman Emporium! We are committed to providing a smooth and reliable shopping experience. Please review the shipping information below before placing your order. 

ORDER PROCESSING TIME 
All orders are carefully processed within 2–3 business days after payment confirmation. 

Once your order has been shipped, you will receive a shipping confirmation email with tracking details (when available). Please note that processing times may vary slightly during holidays, sales events, or periods of high order volume. 
 

SHIPPING TIME & DELIVERY ESTIMATES
Delivery times are estimated and may vary depending on your location, shipping carrier, customs processing, and other factors outside of our control. 


CANADA & UNITED STATES SHIPPING

• Standard Shipping: Approximately 5–12 business days
• Expedited Shipping: Approximately 4–5 business days (Available for Canada & US only; additional shipping fees apply  
  
  

US Shipping Restrictions: 
Please note that we currently do not ship to the following US locations: 

INTERNATIONAL SHIPPING 
We offer standard international shipping to selected countries: Australia, Germany, Mexico, New Zealand, United Kingdom 

Note: Customers located outside of our listed shipping destinations are welcome to contact us before placing an order. We will be happy to confirm whether shipping options are available for your location.

Please note that delivery estimates are not guaranteed, and occasional delays may occur due to weather, carrier delays, customs inspections, holidays, or other unforeseen circumstances. 

SHIPPING RATES
Shipping costs are calculated at checkout based on the destination, order size, product weight, and available shipping options.  
Shipping rates and delivery options may change without prior notice. 
 

INTERNATIONAL ORDERS: IMPORT DUTIES & TAXES
We proudly ship to customers around the world. Please note that international orders may be subject to import duties, VAT (Value Added Tax), customs fees, taxes, tariffs, or other charges imposed by your country's customs authority. 

These charges are not included in the product price or shipping cost and are the responsibility of the customer. 

Customs regulations, VAT requirements, and duty-free allowances vary by country. We recommend checking with your local customs office before placing your order if you are unsure whether additional charges may apply. 

If you choose not to pay required import duties, VAT, taxes, or customs fees and your order is refused, returned, or destroyed by customs authorities, we are unable to refund the original shipping charges. If the package is returned to us, any shipping costs, return shipping fees, customs charges, duties, taxes, or other expenses incurred by GreenLifeHuman Emporium will be deducted from your refund. 

By placing an international order, you acknowledge and agree that you are responsible for any applicable customs fees, duties, VAT, taxes, and other charges required by your destination country.
 

ORDER TRACKING
When available, tracking information will be provided by email once your order has shipped. Please allow some time for tracking information to update after shipment. Tracking updates are managed by the shipping carrier and may not appear immediately. 

SHIPPING DELAYS
While we do our best to ensure timely delivery, GreenLifeHuman Emporium is not responsible for delays caused by shipping carriers, customs processing, weather conditions, holidays, incorrect shipping addresses, or other circumstances beyond our control.

Please ensure your shipping address is accurate before completing your purchase. We are unable to guarantee changes once an order has been processed. 

LOST, STOLEN, OR DAMAGED PACKAGES
If your package shows as delivered but cannot be located, please first check with household members, neighbours, and your local delivery carrier. 

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible at info@greenlifehumanemporium.com with details and photos so we can review the issue and assist you. 

CONTACT US
If you have any questions regarding your order or shipping, please contact us: 
Email: info@greenlifehumanemporium.com  
We appreciate your support and thank you for choosing GreenLifeHuman Emporium!